BESPOKE
Car Audio
Privacy Policy
WHAT, HOW & WHY DO WE COLLECT USER DATA
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
When you conduct a transaction at our store, as part of the process, we collect personal information you give us such as your name, address, email address, phone number, vehicle registration number, vehicle details such as make & model, employment details such as designation & company. Collected personally identifiable information may include comments, feedback, product reviews, recommendations, and personal profile. Your personal information will be used only for the specific reasons stated below.
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our users with ongoing Customer Assistance and Technical Support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
HOW DO WE STORE AND USE COLLECTED DATA
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to showcase our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Non-personal and personal information shared with us in writing at our store is stored on Google's Secure data platform for further aggregated statistical data processing and may be used to improve our promotional events and digital advertising campaigns.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, phone call, text messages, and WhatsApp.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Personally identifiable information shared with us is strictly for our records and to improve our outreach efforts. We respect your right to privacy and your personal information will never be shared with third parties.
If you would like to: access, correct, amend or delete any personal information we have about you, you are requested to email to: bespokecarsandbikes+privacy@gmail.com.